Software Boxed or Download is not Returnable

Software boxed or downable software cannot be returned/refunded once opened and/or registered.

Please contact us about Operating system, software version upgrade/updates and hardware compatibility BEFORE purchasing.

Open boxed software is non-refundable. If we are building a system and begin installation of purchased software, it is not refundable. Custom order boxed software is non-refundable. Example: If it is not listed on the web site and we must special order from a distributor for you.

Digital licenses or downloaded licenses (Waves, East West, Magix, Avid, etc are non-refundable. Vienna Full Libraries and other sample libraries are non-refundable. No refund on opened and registered iLoks or E-licenser USB copy protection keys.  Returns on boxed unopened software will be handled on a case by case basis.

Please make sure to check with the manufacturers for demo versions of the software product.

Feel free to contact us with any questions before purchasing the product.

Electronic Delivery! 

Download products will be processed a minimum of available 24 hours after purchase. We do not offer instant downloads Orders are delayed at least one business day to help reduce fraudulent orders. Once your order is processed you will receive a code via email. Orders placed Monday through Friday 10AM and 6:00PM EST will typically receive the email in a by the end of the following business day. For orders placed outside of our normal business hours your code will likely arrive the end following business day. 

You may be contacted by ADK to confirm your order before receiving your product download code.

Waves Upgrades

Do you want to get a larger Waves bundle with more tools,
but you don’t want to pay all over again for the plugins you already own?

Contact Us today to see what upgrade options are available for you.

We only need your Waves log in name and the email dress used for your Waves account.

We can check to see what upgrades are available and offer your huge saving off Waves direct pricing.

Waves Upgrades Benefits

Instant Online Upgrades

Instantly upgrade your products to a bigger Waves plugin bundle using our online upgrade wizard.

Don't Pay Twice

Upgrade your Waves products to a more comprehensive bundle and get credit for products you already own.

Save Money

Take advantage of sales and special promotions when you upgrade.

Free Waves Update Plan

When you upgrade, you will also get the Waves Update Plan for a full year, including all updates and VIP technical support – free of charge!

(WUP) Waves Upgrade Plan

 The Waves Update Plan is the complete support plan for your Waves plugins: get plugin updates, VIP tech support, new plugins added to your bundle, and a voucher towards any Waves software.

Every new purchase or upgrade of any Waves product includes one full year of Waves Update Plan coverage. Once the plan expires, renew it for another year whenever you want to. Renewal costs as little as $10 and no more than $300 for all non-overlapping products.

WUP Benefits

Plugin Updates

Enjoy new plugin updates and ongoing compatibility with your DAW, OS & hardware

VIP Tech Support

Receive personal technical guidance from Waves experts

New Plugins

Receive all plugins added to your bundle since you bought it and during coverage

Waves Voucher

Get a voucher good towards any Waves software purchase

Contact Us for details and to order your Waves upgrades today!